About MediaChance
Products
Links
Support Questions and Contact
The registration process is fully automatic and it runs outside our site through the secure Digital River https
servers. The credit card information never leaves those servers and remains fully invisible to any third party
(including us).
Most orders are processed without any issue daily but the following is what to do if you encounter a problem.
Processing Orders and Security
What should I expect after ordering?
After you submit your order you should receive e-mail with the serial number or download link as soon as the
credit card processor verifies your order. (Usually within few minutes after order). Paypal orders may take
longer.
I didn’t receive any e-mail
A common problem is a spam filter in the e-mail client or one set by your Internet provider.
Please search in your client all your mail folders including trash, junk or spam for SWREG words. In most
cases the mail will be there.
In very few cases the order simply didn’t go through for a technical reason.
Order Status
If you have not received an order confirmation email you can check for your order
directly:
Lost Registration Code
If you lost your registration code and you still have some info about your order
(Order Number, Order Date) you can request the copy directly:
Updates for all minor
versions are free.
There is no separate update
file, the Trial Version works
also as an update.
Contact Us
We take your
Privacy
Seriously
We will not share any of our
customers personal data
(including e-mail address)
with any third party.
We try to fill all request
daily, but sometimes it takes
more than one day to go
through all the emails.
Multi-Computer Use
Allowed!
You can install and use your
purchased software on all of
your personal computers
with the same registration
code
For all other inquiries:
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