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Support Questions and Contact

The registration process is fully automatic and it runs outside our site through the secure Digital River https servers. The credit card information never leaves those servers and remains fully invisible to any third party (including us). Most orders are processed without any issue daily but the following is what to do if you encounter a problem.
Processing Orders and Security
What should I expect after ordering?
After you submit your order you should receive e-mail with the serial number or download link as soon as the credit card processor verifies your order. (Usually within few minutes after order). Paypal orders may take longer.
I didn’t receive any e-mail
A common problem is a spam filter in the e-mail client or one set by your Internet provider. Please search in your client all your mail folders including trash, junk or spam for SWREG words. In most cases the mail will be there. In very few cases the order simply didn’t go through for a technical reason.
Order Status
If you have not received an order confirmation email you can check for your order directly:
Check Order
My email address is incorrect
Lost Registration Code
If you lost your registration code and you still have some info about your order (Order Number, Order Date) you can request the copy directly:
Lost Registration Code or Lost Download
Updates for all minor versions are free. There is no separate update file, the Trial Version works also as an update.
We take your  Privacy Seriously
We will not share or sell any of our customers personal data (including e-mail address) with any third party.
Multi-Computer Use Allowed! You can install and use your purchased software on all of your personal computers with the same registration code
Double Check your e-mail or we will not be able to respond
IOS 11 applications
You can’t use our IOS applications on IOS 11 and we are planning to update them as time permits.
E-mail: