About MediaChance
Products
Links
Ordering Questions and Contact
The registration process is fully automatic and it runs through Fastsprintg (MoR - Merchant of record). They handle all payments
ensuring Payment Card Industry (PCI) compliance and personal data protection..
We (MEDIACHANCE) have by design NO ACCESS to your payment information as it is used by the MoR only.
We will only see the status of your order and your contact info (such as email and name)
Most orders are processed without any issues but the following is what to do if you encounter a problem.
Processing Orders - Your data are always safe!
What should I expect after ordering?
After you submit your order you should receive e-mail with the serial number or download link as soon as the credit card
processor verifies your order. (Usually within few minutes after order, but if there is an issue it may take longer).
I didn’t receive any e-mail
An usual problem would be a spam filter in the e-mail client or one set by your Internet provider.
Please search in your client all your mail folders including trash, junk or spam. In most cases of missing registration the mail will
be there.
Another common problem may be entering wrong email-address.
In very few cases the order simply didn’t go through for a technical reason.
We receive copy of all orders and archive them, so if it was processed we should have it on file.
Lost Registration Code
If you lost your registration code you can request the copy in the contact form. Please specify email and the registration name.
We take your
Privacy Seriously
We will not share any of
our customers personal
data (including e-mail
address) with any third
party under any
circumstances.
Updates
Updates within the same
version are free.
We don’t build separate
update files, the Trial
Version works also as an
update.
Common FAQ
Please Install and try the software before purchase.
All software is delivered online-only in form of registration code
that you must enter into the installed version.
Some small utilities may be distributed as download full version.
We don’t offer shipment of physical media.
Registration Delivery
Please try to be specific
We occasionally receive questions that are too broad and do not specify which software they pertain to. If your issue is about a
software, please specify which software it is.
Update 10/21/2024
The support messages are now delivered again (previously they had not been forwarded to the email). If you know something more
reliable than jotform, let us know.
Products
Get notified about updates and discounts
Ordering Questions and Contact
The registration process is fully automatic and it runs through
Fastsprintg (MoR - Merchant of record). They handle all
payments ensuring Payment Card Industry (PCI) compliance
and personal data protection..
We (MEDIACHANCE) have by design NO ACCESS to your
payment information as it is used by the MoR only.
We will only see the status of your order and your contact info
(such as email and name)
Most orders are processed without any issues but the following
is what to do if you encounter a problem.
Processing Orders - Your data are always safe!
What should I expect after ordering?
After you submit your order you should receive e-mail with the
serial number or download link as soon as the credit card
processor verifies your order. (Usually within few minutes after
order, but if there is an issue it may take longer).
I didn’t receive any e-mail
An usual problem would be a spam filter in the e-mail client
or one set by your Internet provider.
Please search in your client all your mail folders including
trash, junk or spam. In most cases of missing registration the
mail will be there.
Another common problem may be entering wrong email-
address.
In very few cases the order simply didn’t go through for a
technical reason.
We receive copy of all orders and archive them, so if it was
processed we should have it on file.
Lost Registration Code
If you lost your registration code you can request the copy in
the contact form. Please specify email and the registration
name.
We take your
Privacy Seriously
We will not share any of
our customers personal
data (including e-mail
address) with any third
party under any
circumstances.
Multi-Computer
Use Allowed!
Updates
Updates within the same
version are free.
We don’t build separate
update files, the Trial
Version works also as an
update.
Please Install and try
the software before
purchase.
All software is delivered
online-only in form of
registration code that
you must enter into the
installed version.
Some small utilities
may be distributed as
download full version.
We don’t offer shipment
of physical media.
Registration
Delivery
Upgrades
Most of our new
software would
recognize previous full
version if installed on the
same computer and
would offer Upgrade
from within the software
itself.
Duplicate orders
We can submit request for refund to the payment provider - it is usally
processed within 24 hours.
